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How Do I Manage My Subscription?

You can manage your subscriptions from the My Account page of our web site. Simply click on Subscriptions to see a list of all subscriptions and then choose the one you want and the action you want to take by clicking on the subscription number or the view button.

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There you will see the recurring order and a button(s) to Cancel your subscription, place it On Hold, and Reactivate, depending on the current status of your subscription.

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If you have problems cancelling your subscription, send a message to support@metaboliceffect.com with the following information: 

- The subscription you wish to cancel (i.e. Craving Cocoa, Craving Shake, Workout Library, etc.)

- The email address you used to purchase your subscription

 

**NOTE: If you do not email in and simply "deactivate your credit card" our system WILL STILL CHARGE YOU. You MUST email in to discontinue a subscription. We will cancel the same day you email in if you email within normal business hours (9am-5pm EST)

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